What Information do we collect from you and how do we use it?
When you visit our web site, our server automatically recognizes your Internet Protocol address (IP address) or domain name. In order to enhance our web site, we may track the way our visitors and customers are using the site. Personal information, such as your name and e-mail address, is not included in this analysis. Unless you provide it, we do not collect or know your name or e-mail address. We do not follow your browsing path outside of www.cookswarehouse.com.
In addition, like most other e-commerce web sites, our site uses "cookies" - small files placed temporarily in your Internet browser to keep track of your stay on our web site. The text in a cookie, by itself, only tells us that you have visited our site before. A cookie generated by our site contains no information about you and does not gather information from your computer about you. It contains only an alphanumeric ID that, for example, allows you to retrieve your shopping cart. In this way, the cookie lets you continue shopping where you left off with your last visit without losing any of the items in your list.
In order to provide you with the information and services that you look for from www.cookswarehouse.com, we may gather certain types of information from you that are not personally identifiable. This is called anonymous information and may include:
- The type of Internet browser you use when you visit.
- The types of computer operating system you use.
- The search engine you use to access the www.cookswarehouse.com (such as Google, Bing or Yahoo).
The anonymous information collected is not associated with you personally or your business. www.cookswarehouse.com uses this anonymous information in the aggregate to improve www.cookswarehouse.com and the services we provide through our site(s).
When you place an order, or provide feedback, we ask you to provide information including your name, postal address, e-mail address and, in the case of product orders, credit card number. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose. If you provide us with your postal address, e-mail address or telephone number, you may receive our catalog or other promotional mailings, e-mails or telephone calls. If you receive e-mail from us that you would rather not receive, simply send us an e-mail containing your exact e-mail address in the body text at [email protected] . If you do not wish to receive our catalog, other promotional mailings or telephone calls, please write to us at the address set forth below. We will be happy to respect your request not to participate in our direct marketing programs.
We do not share e-mail names collected on our site for purposes of permitting other companies to market to you through e-mail. Providing us your e-mail address will not result in your receiving unsolicited commercial e-mail from any third party.
If you provide us with your postal address, you may periodically receive mail from other reputable companies that offer products or services that may be of interest to you. You can, however, choose to have your name and address placed on our Do-Not-Share list. Just write to us at the below address. We will be sure you are removed from the list we share with other organizations.
Information From Children
Individuals under eighteen (18) should consult with their parent or guardian about the use of this site for their benefit.
We reserve the right to disclose to third parties aggregate, non-personal information about our users and their usage of this Web site and any related service. Any information disclosed will be in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
Transmission Errors or Unauthorized Acts
Although we will use all reasonable efforts to safeguard the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. We will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties.
Required by Law
In extreme cases, where required by law, we may be forced to release information regarding our customers to permit the investigation of credit card fraud, illegal use of the Internet, or cases of misconduct on our Web site.
Other Web Sites
Change of Ownership
Access to Your Information
You may request access to your personally identifying information stored in our systems in the ordinary course of business. Please contact us in one of the manners set forth above. Upon reviewing this information, you may request that we correct any information that is inaccurate.
By using our Web site, you consent to the collection and use of this information by THE COOK'S WAREHOUSE as described in this Policy.
2065 Peachtree Industrial Court
Chamblee, GA 30341
United States of America